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we're here to help people whose lives are affected by drugs

Terms of Use

These terms of use govern access to and use of the Site found at the URL: http://www.hiwecanhelp.co.uk ("the Site"). By accessing and using the Site, You agree to be bound by these terms of use. If You do not agree with any part of these terms, please do not use the Site.

  1. Definitions

    "North Tyneside Primary Care Trust" means North of Tyne Primary Care Trust whose registered address is North Tyneside Primary Care Trust Ltd, NHS North of Tyne Bevan House, 1 Esh Plaza Sir Bobby Robson Way Great Park, NEWCASTLE, NE13 9BA.

    "You" and "Your" means you the person entering into this agreement with North of Tyne Primary Care Trust.

  2. User Obligations

    1. You agree that You will only access and use the Site in accordance with these terms of use and in accordance with and subject at all times to all applicable laws and regulations anywhere subsisting in the world.
    2. You will not directly or indirectly act or omit to act in any way which may infringe, damage or endanger any intellectual property rights (or any goodwill attaching thereto) of North Tyneside Primary Care Trust or any third party which may now or in the future subsist in any part of the world and will not knowingly permit any other person to do so.
    3. You will provide North Tyneside Primary Care Trust with accurate personal details as requested by us upon registration (where necessary) including Your full name and address and will inform us immediately of any changes to the information that You provided when registering.
    4. You are responsible for maintaining the confidentiality of Your account and password and You agree to accept responsibility for all activities that occur under Your account or password.
    5. You may not in any circumstances do any of the following on or in relation to the Site:
      1. involve the transfer or use of any computer viruses, trojan horses, worms or anything else designed or intended to interfere with or interrupt or disrupt any computer or other systems or to secretly or covertly access, use or appropriate any data or other information or impair the functionality, interoperability or performance of this Site;
      2. be offensive, menacing, abusive, defamatory, obscene, indecent or pornographic;
      3. impersonate any person or entity or falsely state or otherwise misrepresent Your affiliation with a person or entity;
      4. create any liability for North Tyneside Primary Care Trust whatsoever;
      5. permit any third party to do any of the above.
    6. VAT and other taxes may apply to Your transactions. You will be responsible for paying all taxes, duties and other fees associated with Your use of this Site.
  3. Intellectual Property

    All contents on this Site (including text, graphics and any other material) are protected by copyright, trademarks and other intellectual property rights which are owned or controlled by North Tyneside Primary Care Trust or our licensees. You agree to comply with all copyright notices, information or restrictions contained in any information accessed through this Site.

    You may use the Site solely for Your own personal use. Under no circumstances are You permitted to publish, re-transmit, re-distribute or otherwise re-produce any of the content supplied to You or which appears on the Site in any format to anyone and You may not use any such content in connection with any business or commercial enterprise.

    You agree not to copy, modify, adapt, reproduce, translate, distribute, transmit, reverse engineer, frame, "scrape" data, decompile or dissemble any aspect of this Site (including, but not limited to, prices and product descriptions or images) with the following exception: You may display, print and store one electronic copy of content provided by this Site for Your personal use provided that (a) You do not alter or modify any of the content, (b) You do not use any pictures or other content separately from its context in this Site and (c) You acknowledge the intellectual property and other rights North of Tyne Primary Care Trust and other third parties may have in this Site when producing copies.

    The products, processes, software and other technology described in this Site may be the subject of patents and/or other intellectual property rights owned by North of Tyne Primary Care Trust or third parties.

  4. Privacy

    North Tyneside Primary Care Trust is fully is committed to ensuring full compliance with all aspects of the Data Protection Act 1998 and only keeps information about Site users that is required to process orders and provide an appropriate informative service.

    You have a right to view, amend and delete any personal data of Your own that may be retained by North of Tyne Primary Care Trust. If You wish to do so, please contact North of Tyne Primary Care Trust by email or at North of Tyne Primary Care Trust's registered address.

    North of Tyne Primary Care Trust may share visitor trends and other generic information collected on this Site with third parties but will not pass on any personal details or personally identifiable information without Your specific consent.

  5. Force Majeure

    You expressly absolve and release North of Tyne Primary Care Trust from any claim of harm resulting from a cause beyond North of Tyne Primary Care Trust's control, including, but not limited to, the failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses, unauthorized access, theft, operator errors, severe weather, earthquakes, or natural disasters, strikes or other labour problems, wars, terrorism, or governmental restrictions.

  6. Disclaimers

    All links from this Site are provided for information and convenience only. North of Tyne Primary Care Trust cannot be held responsible for sites linked to, or the material found there or for any error, omission or inaccuracy in such material or its failure to comply with the relevant laws or regulations. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages. Any dealings You have with third parties via the Site are Your responsibility and we will not be responsible for any loss or damage suffered as a result.

    Whilst every effort is made to ensure the accuracy of any information given on this Site, North of Tyne Primary Care Trust cannot be held responsible for any errors or omissions and accepts no liability or responsibility whatsoever for any loss or damage suffered by any user of the information contained in this Site or the material downloaded from it.

    The materials on this Site are provided "as is" without any conditions, warranties or other terms of any kind. To the maximum extent permitted by law, North of Tyne Primary Care Trust excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this agreement might have effect in relation to this Site.

    The NHS does not endorse any products or services referenced on this Site and links from this Site should not be taken as an endorsement of any kind.

    North of Tyne Primary Care Trust shall not be liable if for any reason this Site is unavailable at any time or for any period. Access may be suspended temporarily and without notice in the case of system failure, maintenance, repair, for reasons beyond the control of North of Tyne Primary Care Trust or for any commercial or other reasons of North of Tyne Primary Care Trust.

    Unless otherwise specified, the materials on this Site are directed solely at those who access this Site from the United Kingdom mainland. North of Tyne Primary Care Trust makes no representation that any information, product or service referred to in the materials on this Site are appropriate for use, or available, in other locations. Those who choose to access this Site from other locations are responsible for compliance with local laws and regulations.

    Medical devices, software and training aids wrongly used can be potentially hazardous. It is Your own responsibility to learn and understand the proper techniques associated with the safe use of the material bought and to fully accept and assume all risks, damages, injury or death which may result from the use of the materials posted on this Site.

    These exclusions of liability will not apply to any damages arising from death or personal injury caused by the negligence (as defined by the Unfair Contract Terms Act 1977) of North of Tyne Primary Care Trust or any of its employees or agents or fraud or fraudulent misrepresentation or any liability which cannot be excluded or limited under applicable law.

  7. Indemnity

    You agree to indemnify and hold harmless North of Tyne Primary Care Trust and its affiliates from and against any and all claims, proceedings, damages, injuries, losses, costs and expenses relating to or arising from Your use of the Site or any breach by You of these terms of use.

  8. Revisions to the Terms of Use

    North of Tyne Primary Care Trust may revise the terms of use at any time by altering this posting. Therefore You are advised to check these terms regularly to confirm You are willing to continue to be bound by them.

  9. Variation of content of the Site

    North of Tyne Primary Care Trust reserves the right at any time and without notice to remove, amend or vary any of the content which appears on any page of the Site.

  10. Severability

    If any part of these terms and conditions is determined to be invalid or unenforceable that will not affect the viability and enforceability of any remaining condition.

  11. Waiver

    A failure by North of Tyne Primary Care Trust to exercise or enforce any rights under these terms shall not be deemed to be a waiver of any such rights or operate so as to bar the exercise or enforcement thereof at any subsequent time or times.

  12. Term and Termination

    This agreement will take effect at the time You begin using the Site (thereby indicating acceptance of this Agreement). North of Tyne Primary Care Trust reserves the right at any time and for any reason to deny You access to the Site or any part of it and to terminate this agreement. Termination will be effective without notice.

  13. Entire Agreement

    Save in case of fraudulent misrepresentation or fraudulent concealment, these terms and conditions set out the whole of the Agreement relating to use of and access to the Site. They may not be varied by You at any time.

  14. Governing Law & Jurisdiction

    This Agreement shall be governed by and construed in accordance with English law. Disputes arising in connection with this Agreement shall be subject to the exclusive jurisdiction of the English courts.

    You must not copy or use the HI logo without obtaining permission in writing from [North Tyneside PCT]